Patient support programme - United-Digitals

Patient Support Programmes (PSPs) involve direct interaction with patients, carers or HCPs. Their purpose is to support patient care by supplementing and reinforcing care and guidance provided by the patient’s HCP. Digital media, like Mobile Apps, Websites, VR and AR, Social Media, Wearables, Smart software and hardware, are increasingly used. While Patient Support Adherence Programmes are designed to use multiple methods of interaction and digital media which fits better with patient lifestyles and assist improving compliance, Patient Support Disease Education Programmes help patients understand their condition and provide advice on managing disease.

Factors which may contribute to non-adherence (intentional or unintentional) include: 

  • Forgetfulness
  • Confusion due to a complex treatment regiment
  • Struggle with self administration
  • Cost
  • Side effects
  • No perceived benefit

Interactions to minimise unintentional non-adherence may include: 

  • Patient education including digital channels 
  • Assistance with administering medication - home care programmes incl. digital solutions 
  • Reminders via SMS text messaging or smartphone mobile and web applications

virtual reality 

Virtual Reality as part of Patient Support Programmes. 

By using VR technology as part of Patient and Customer Support Programmes, patients and physicians can be immersed within a totally new environment. Patients can interact with non accessible structures and experience unique sensations explaining in detail and changing their perception of disease and mechanisms of therapeutic options. This in return can improve mutual communication, motivation, adherence and much more.

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augmented reality 

Benefits of Augmented Reality in Patient Support Programmes. 

Patients supported by Augmented Reality technology benefit from immediate access to educational and safety information. By simply scanning a marker (a medication pack for example), they can discover beneficial details in the form of visual data imagery that are not visible to us normally. Always up-to-date Patient Information Leaflets, educational videos, quality of life improvement suggestions and exercises are just basic examples of the supporting AR content.

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3d Printing 

Educational 3D printing. 

Creating virtual reality is an incredible achievement in the medical world but sometimes it is necessary to create a physical object that can be used to assist in the description and visualisation of a product or problem.

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Digital solutions that help. 

The World is saturated with web and mobile applications that make your life easier or allow you to do anything you want. We can build an app to support and help you reach your goals.

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Connecting users with suppliers.

 Accessible, responsive websites that contain static and interactive content to attract and educate users all with compliance in mind.

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